Fire Up Your People, Thrill Your Customers, and Crush Your Competitors John M . Bernard ... To her surprise, when she dialed the number for Tiffanya#39;s customer care department, she found herself talking to a real live person, rather than theanbsp;...
Title | : | Business at the Speed of Now |
Author | : | John M. Bernard |
Publisher | : | John Wiley & Sons - 2011-11-09 |
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