The procedings of the 7th European conference on e-Government(ECEG 2007)
The survey was divided into two sections. In Section one a varying number of questions were asked regarding specific dimensions of on-line service quality as identified by Parasuraman et al. (2005) These dimensions and the number of itemsanbsp;...
| Title | : | The procedings of the 7th European conference on e-Government(ECEG 2007) |
| Author | : | D.S.J. Remenyi |
| Publisher | : | Academic Conferences Limited - 2007 |
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