The Soft Edge

The Soft Edge

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Back to my Memphis meeting with FedExa#39;s Fred Smith: a€œThis is how we operate, a€ he said, pointing to the thinner of two spiralbound books, the FedEx Corporate Operating Manual. a€œThese are the rules, a€ Smith said. a€œThey are to be followed.

Title:The Soft Edge
Author: Rich Karlgaard
Publisher:John Wiley & Sons - 2014-03-24

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